Delivery and Shipping Information
Mineral Premium Ltd - Moscow provides safe, fast and affordable shipping
Our shipping costs depends on the order value and the country of delivery.
- For shipping within Russian Federation we are using EMS Russian post service - RUBL 260 per1 kg ( domestic )
- Delivery to the different country outside of Russian Federation ( USA) will be made EMS Russian post service via Priority Registered Mail - RUBL 1 950 per1 kg ( international)
- Please note Russian classic post service took longer to arrive 14-27 business day
- TRUCKING NUMBER guaranty
Packages can take on average 2-4 business days for domestic and 2-14 days for international delivery. We offer free shipping on all orders exceeding RUBL 70 000.
In order to provide the best on-line shopping experience, we have extended our return policies. You may return any item purchased from us within 30 days of the date you received the order. If you are not happy with the item you received, please send an e-mail firstname.lastname@example.org .Our customer care team is always ready to assist you and answer all your questions.
A “free shipping” option is available for some products (the free shipping option travels slower than any paid options).
In all paid shipping options, the parcel’s weight, dimensions and destination determine cost. The cost of shipping is automatically added to your order according to the carrier's costs. Please, keep in mind, that shipping costs are subject to change at any time.
Your shipment is sent fully insured and protected from loss by standard or express shipping methods. Please be aware that if you use a shipping address different from you billing address, to make sure your shipping address is correct. Also, please make sure to correctly specify your city’s zip code. In the case that an invalid delivery address is provided, the loss and responsibility for the shipment rests with the buyer.
With the goal to provide the fastest service - in most cases - orders will be packed and shipped within 48 hours of the order being placed and payment processed in full (applicable when items are in stock). In case of pre-sale orders, your package will be shipped as soon as we receive the ordered items into our inventory.
Thank you for your patronage!
Mineral Premium Ltd - Moscow team